Miss a month
That month is free. The ongoing monthly management fee is refunded in full and you keep every patient it produced.
The guarantee
The guarantee
25 paying patients a month, every month.
This guarantee applies when Clinic Builder runs your ongoing monthly management services after launch — media buying, operations, and the rest of what we outline in Continued Services. The upfront launch fee on its own does not include it.
Miss your first three months
The entire upfront launch fee comes back, on top of the three months of fees already refunded, and you keep the clinic. Worst case, you own a complete telehealth business and we worked for free.
Every asset stays yours either way: entity, brand, domain, site, funnels, ad account, creative, patient list, and portal data. A refund never touches ownership.
How it fits together
Launch first. Guarantee when we run growth for you.
The upfront launch fee gets you live in about 31 days with LegitScript, dual processors, three medication funnels, provider network, pharmacy routing, brand, and website inside your entity — plus monthly one-on-one Slack support after go-live.
If you hire us for ongoing monthly management after that, the guarantee above applies: 25 paying patients per month, measured on the calendar month, or your money back under the terms on this page and in your signed agreement.
- Ongoing monthly management fee: Billed each month when Clinic Builder runs your post-launch growth stack (exact scope is in Continued Services and your agreement).
- Miss one month: That month's ongoing monthly management fee is refunded. You keep every paying patient delivered that month.
- Miss three consecutive months: Full upfront launch fee refunded, plus the three monthly fees already refunded. You still own the clinic.
- Ownership: Refunds never claw back entity, brand, domain, site, funnels, ad accounts, creative, patient list, or portal data.
Important: This page is marketing summary, not the contract. Patient definitions, clock start, pause conditions, and payment timing are in your signed Continued Services agreement. This is not a guarantee of profit, MRR, or a sale price.
