PATIENT SURVEYS

Simple and effective patient satisfaction surveys done right

Effortlessly connect with your patients at any point in their journey by engaging at the right time, in the right channel.
Find Out More
 effective patient surveys
ipaa Icon

HIPAA Compliant

Clinic Builder is committed into protecting patient data. Perform surveys with your patients with confidence.

REAL-TIME FEEDBACK

Measure experience across all patient interactions for every location

Make better business decisions with real-time feedback on products, services, and overall experience, wiring your entire organization around customer insights.
real time feedback art
Survey types, Employee experience, Patient Experience, Service Experience

SURVEY TYPES

Run surveys for everything you need

Create surveys for patient experience, employee experience, product experience, brand experience, and more.

FEEDBACK COLLECTION

Gauge patient satisfaction and gather meaningful data

Engage each patient at the right time with NPS or CSAT surveys. Collect feedback across the patient journey via email, websites, SMS, and more.
 and gather meaningful data
Turn surveys into review generators

REVIEWS

Turn surveys into a review generator

Use Clinic Builder to make it simple for patients to give their feedback so you can turn every survey into a review.

PATIENT REPORTING

Intuitive reporting

Slice and dice responses however you like: by question, over time, or by location to identify sentiment trends with advanced survey reporting and custom dashboards.
Patient Reporting
Issue ticketing

ISSUE TICKETING

Automatically turn responses into tickets

Clinic Builder’s auto-ticketing instantly alerts you of detractors so you can address their issues promptly and win back their loyalty.

SURVEY DISTRIBUTION

Distribute surveys through all channels with a single click

Meet your patients where they are. Send surveys via email, SMS and social media in one click. 
Role based alerts

ROLE BASED ALERTS

Custom alert distribution

Manage patient issues quickly with role-based survey response alerts for different locations and teams.

NATURAL LANGUAGE PROCESSING

Peel back the layers of your survey responses

Athena, Clinic Builder’s intuitive Natural Language Processing (NLP) engine, turns open-ended survey responses into actionable insights so you can identify key drivers of patient happiness and take action to improve patient experience.
Natural language processing

Start growing with Clinic Builder today

Clinic Builder
Learn More
© 2020 Copyright Clinic Builder, LLC